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Business software can automate business processes and can save time and money. It also improves collaboration and boosts productivity. Some of the most well-known examples include CRM (customer relationship management), ERP (enterprise resource planning) and HCM (human resources management). Some business software is more simple and is used for daily tasks such as accounting, payroll and financial reporting. Certain programs are more specific, and can be developed professionally by Custom Software Development companies.

The early introduction of business software in the 1980s revolutionized the business model by replacing manual labor. For instance Word processors replaced typewriters, while project management software replaced the drafting board, enabling teams to work more efficiently. Other types of software are designed to improve marketing and communication. These include ecommerce platforms, which facilitate online transactions, feedback tools and dashboards to help sales visibility.

Some people are reluctant to incorporate these tools in their everyday business processes due to fear of taking away jobs. However the incorporation of these tools into the business process does not end jobs; rather, it can help employees progress to higher level tasks that require higher level skills.

Another frequent use of software for business is project management. Tools such as Google Workspace, for example can provide an office space where employees can collaborate and share documents. These platforms can be customized for a specific department, or workflow. There are applications that let users keep track of time and manage it while working on projects. These kinds of tools are based on the Kanban method and are perfect for multi-step projects. These tools allow clients to track the progress of their projects in a systematic and punctual manner. This can result in better invoices and payment processing.